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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
 Posted - 06/05/2012 : 11:18:56 AM
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Ended up with a dirty shutdown yesterday afternoon and had to repair with eseutil /p. After the hours that took and defragging we could once again mount the stores and for a (very) brief period all was well. Now everything is working except receiving incoming mail and Activesync. All queues are sitting empty. Running smtp tests from Postini, it looks like everything is as it should be - port 25 is listening and responding, all mx records are intact. Where else do I troubleshoot this? Am exhausted, frustrated, and my thinking processes are questionable at best. Help?
-cindy
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Jazzy
Administrator
Netherlands
1926 Posts
Status: offline |
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 11:48:05 AM
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Thank you for replying! Yes, I have checked smtp and it says all is well. However, in the event log this is returned: Event Type: Error
Event Source: MSExchangeTransport
Event Category: SMTP Protocol
Event ID: 7010
Date: 6/5/2012
Time: 9:22:04 AM
User: N/A
Computer: KANSAS
Description:
This is an SMTP protocol log for virtual server ID 1, connection #3. The client at "xx.xx.xx.113" sent a "rcpt" command, and the SMTP server responded with "503 5.5.2 Need Mail From: first ". The full command sent was "rcpt TO:<cindy.barnes@rci-safety.com>". This will probably cause the connection to fail.
For more information, click http://www.microsoft.com/contentredirect.asp.
Then, there are a million Server ActiveSync errors because everyone is on the road this week depending on their smartphones for mail. Contacts and Calendar are syncing fine by the way. Email sends fine to the outside and we can send and receive internally. |
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 12:02:58 PM
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Event ID 7010 points to the NIC, so I have tested that and it passes...
In the properties for the virtual smtp server there are 3 IP addresses listed - two of which are not valid ips on our domain, and the (All Unassigned) option was the active one. I don't remember setting that, thought I had chosen the valid IP, but the above error occurred once I had changed it to the valid IP and did the telnet test. I changed it back, tested again. Only error is with ActiveSync - EventID 3005 "Verify that the Exchange mailbox Server is working correctly.
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Jazzy
Administrator
Netherlands
1926 Posts
Status: offline |
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 12:45:33 PM
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| Well, that finally allowed the smtp test messages from postini to come through, but the rest of our outside mail is still sitting in postini. I'm rebooting the server again to see if that generated any errors I haven't seen. This all started with a reboot...seems Windows updates have begun clashing with our ESET Nod32 lately. We update, reboot and the server hangs at startup, takes a hard boot to get it back up. We solved this by going in and shutting of ESET before the update. Yesterday, the server was hanging if we moved too fast or looked at it wrong...so I turned off the service and rebooted. It hung anyway so I had to hold the power button in and do a hard boot. (I did wait 25 - 30 minutes for it to complete it's startup - usually takes 5 - 7). My cohort just got in and said when he restarted early this morning smtp would not start because of a missing folder. He added the folder and it started...this paints a different picture. Do I need to 'register' this folder? I am not terribly versed on this (in case that didn't show before... ;^) ) |
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lacrosseboy
Old Timer
550 Posts
Status: offline |
Posted - 06/05/2012 : 1:02:54 PM
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| I had a similar issue with Eset and remove it. The problem went away and I switched to Kaspersky and have not seen problems since. |
Thomas Deimel
Keeper of the Holy Potato |
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 1:37:26 PM
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That is def going to happen soon! Management would like us to wait until our current license expires but I'm thinking it's accidently going to get corrupted before then...
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 2:04:59 PM
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| Looks like some things have resolved, but Postini is still spooling our email. Does anyone know a way to kickstart this? We did go in and set it to start manually instead of automatically, then manually told it to send. 30 minutes later - nothing. Any ideas? |
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cbarnes
Here To Stay
USA
225 Posts
Status: offline |
Posted - 06/05/2012 : 4:02:51 PM
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| Spooling finally kicked in and started sending. Hopefully all is well - except for a couple of phones (naturally, one of them is mine) that refuse to sync and are generating pages of errors. On to the next page! Thanks for your help, Jazzy! I appreciate it more than I can say!! -cindy |
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Jazzy
Administrator
Netherlands
1926 Posts
Status: offline |
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Topic |
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Exchange 2k3 suddenly stopped receiving mail
