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Striker_xvii
Seasoned But Casual Onlooker

74 Posts
Status: offline
Posted - 03/29/2011 :  10:11:42 AM  Show Profile  Reply with Quote
Hello,

We have a program that automatically sends mail that contains URLs referring to a certain ticket. That way they can follow-up a ticket.

In those mails, is an URL referring to an internal website.
But when some users click the URL, windows explorer opens... ?

The tooltip when hovering over the URL shows blocked::http://myurl.com .

Some users get redirected to the right page, other users get a windows explorer window to browse through folders...

Any idea why?
Thanks in advance.

Jazzy
Administrator

Netherlands
1926 Posts
Status: offline
Posted - 03/29/2011 :  10:19:34 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
Can you post the source of relevant part of the message?
Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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Striker_xvii
Seasoned But Casual Onlooker

74 Posts
Status: offline
Posted - 03/31/2011 :  05:16:34 AM  Show Profile  Reply with Quote
As asked:


<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE>My Title</TITLE>

<META name=GENERATOR content="MSHTML 8.00.6001.19019"></HEAD>
<BODY>
<DIV dir=ltr align=left><FONT color=#0000ff size=2 face=Arial><SPAN 
class=405494808-31032011>Reply</SPAN></FONT></DIV><BR>
<DIV dir=ltr lang=nl class=OutlookMessageHeader align=left>
<HR tabIndex=-1>
<FONT size=2 face=Tahoma><B>Van:</B> a@a.a 
[mailto:a@a.a] <BR><B>Verzonden:</B> donderdag 31 maart 
2011 9:31<BR><B>Aan:</B> B <BR><B>Onderwerp:</B>My subject<BR></FONT><BR></DIV>
<DIV></DIV><BR>Dear collegue,<BR><BR>your ticketnumber "11031603" has ended. More information 
click <A 
href="'http://servername/werkaanvraag/werkaanvraag.aspx?command=Show&TicketNummer=11031603'">here</A>.
</BODY>
</HTML>


Clicking "here" will result in windows exploring "my documents"
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Jazzy
Administrator

Netherlands
1926 Posts
Status: offline
Posted - 03/31/2011 :  05:22:56 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
I think the problem lies in the single qoutes around the url. I think this part:
<A href="'http://servername/werkaanvraag/werkaanvraag.aspx?command=Show&TicketNummer=11031603'">

Should be cahnged in:
<A href="http://servername/werkaanvraag/werkaanvraag.aspx?command=Show&TicketNummer=11031603">
Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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